Scale Tech Support Without Scaling Staff

Maximize staff ROI by offloading routine support tasks to Helpt's 24x7 technicians, freeing your experts to focus on growth-driving initiatives.

Buy back your time.

Our Solutions

All Human | All U.S. | All the Time

Technical Live
Answering

Our tech experts answer your help desk calls as your company, identifying solutions and routing tickets efficiently.

Proactive Case
Deflection

Resolves Tier 1 issues and triages complex Tier 2/3 issues—prioritizing what matters and freeing your team to stay focused.

Embedded
Help Desk

Fully embedded technical support team that becomes a seamless extension of your organization.

Compare Our Solutions

About Us

At Helpt, we're on a mission to transform how IT professionals deliver exceptional customer support experiences. Founded by industry veterans who understand the challenges of scaling support teams, we provide U.S.-based help desk solutions designed specifically for IT leaders, MSPs, and software vendors.

Testimonials

Read Case Study

"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.